Phone calls during office hours

Staff is available to answer phone calls during normal business hours:

M-F 8:00 AM to 5:00 PM

If you are having an emergency please call 911. Our front office staff receives calls will help you directly or route your calls during regular business hours. Since we are seeing patients during the day, often the clinical nurse or provider may not be immediately available.  If you must speak with one of us please provide your name and the phone number where you can be reached during the day or early evening. We will make every effort to return your non-emergency phone calls by the end of the same working day. Our schedule dictates that we must deal with non-emergency calls without interrupting the care of our patients in the office and responding to each call as it is received. If your problem is urgent, please let a staff member know and you will be assisted as soon as possible.

After-hours phone calls

A phone call to the listed clinic number will be directed to the after-hours answering service. Dr. Raleigh can be available only for urgent or emergency situations. If you are having an emergency please call 911.

Medication refills and renewals

Contact your pharmacy first for all medication refills and renewals*.  We require three (3) business days to complete the request.  We will be happy to fax a refill request to your mail-order pharmacy if they fax us a request. Our fax number is (360) 647-0882. We are not able to call your mail-order pharmacy on your behalf or accept information from you to contact your mail-order pharmacy.

*Please note that in most cases you will be required to have an appointment on an annual basis to have your prescriptions renewed. If you have not been seen in the last year, you are due for an appointment. Please call and schedule your appointment and discuss your prescriptions with your care team at that time.